Enterprise Content Management (ECM) Application Administrator

Hartford, CT

Full Time

CSCU System Office

Experienced

Details:

Posted: November 1, 2024
Level: Administrator IV (SUOAF)
Hours: Full-time, 35 hours per week
Closing Date: Applications will be accepted until the position is filled with materials submitted by 5:00pm (EST) on Wednesday, December 4, 2024, receiving priority consideration.

Location:

CSCU System Office
61 Woodland Street Hartford, CT 06105
**This position is hybrid**
For more information, please visit the campus website or www.ct.edu/hr/jobs

Connecticut State Colleges & Universities Mission:

The Connecticut State Colleges & Universities (CSCU) contribute to the creation of knowledge and the economic growth of the state of Connecticut by providing affordable, innovative, and rigorous programs. Our learning environments transform students and facilitate an ever-increasing number of individuals to achieve their personal and career goals.

CSCU Vision:

The Connecticut State Colleges and Universities will build on its long and successful history by working collectively - within and across institutions - and by engaging external partners to increase the number of students pursuing and completing personally and professionally rewarding certificate and degree programs, improving their social mobility, and helping the state to meet its current and future workforce demands.

CSCU Equity Statement:

The Connecticut State Colleges and Universities commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.

Anticipated Start Date:

January 2025

Position Summary:

The ECM Application Administrator provides operations support associated with various imaging systems employed by the campus to gather, archive and manage business content, including front-end scanning, electronic forms imports, electronic forms and workflow development, as well as back-end systems and 3rd party integrations used to manage and store content. The ECM Application Administrator functions as an internal consultant, implementing standard operating procedures, handling day to day application administration and providing training to all levels of campus personnel in accordance with the objectives of the CSCU System and Banner related suite of products. The ECM Application Administrator coordinates business process analyses, needs assessment and cost/benefit analyses in an effort to align information technology solutions with business initiatives at each campus. Under the guidance of local IT leadership, coordinates project team resources, working across the campus, in order to effectively meet project commitments and business objectives. Works collaboratively with the CSCU ECM Sr. System Administrator to implement enterprise wide ECM requirements at the campus level and helps to communicate solutions as appropriate to the campus community.

Example of Job Duties:

Under the direction of the Director or designee, the ECM Application Administrator is responsible for effective performance in these essential duties:

Coordinates and works collaboratively with the campus ECM Steering Committee to provide standardized solutions to meet the needs of the various divisions within user groups across the campus.
Administers, maintains, implements, and supports the ECM application(s), at the campus level by working closely with campus stakeholders and the CSCU ECM Sr. System Administrator to troubleshoot and resolve all levels of issues. This includes, but is not limited to, overseeing campus wide usage and evaluating/maintaining data flows, scanners, and meta data to ensure systems connectivity, accuracy, and data management.
Working collaboratively with the CSCU ECM Sr. System Administrator, designs, implements and maintains a security scheme for the campus group in compliance with system office standards, for colleges and universities.
Implements application requirements as defined by the CSCU ECM Steering Committee, ensuring enterprise wide standardization for all campus stakeholders.
Designs and creates custom queries, electronic forms and workflows based on business logic and processes as required by the campus.
Designs, develops and implements automated procedures using document import processes.
Works in "Project Team Environment" to assist in providing standardized solutions where applicable, keeping the CSCU ECM Steering Committee abreast of local development for consideration as candidates for system-wide standardization
Works collaboratively with the CSCU ECM Sr. System Administrator, coordinating with campus stakeholders on upgrades, maintenance outages, defining and establishing schedules, setting priorities, providing support and direction as needed.
Support campus efforts of records management, data retention policies and document conversion to ensure the efficient and effective utilization of systems to meet their operational requirements, for all campus stakeholders.
Uses operational expertise to seek out, research and evaluate a variety of solutions to provide campus stakeholders with high quality, efficient products.
Works in collaboration with the local and system office Administrative ERP system governance committees in support of ECM, data warehouse, analytics, data governance, data flow and digital retention policies.
Assist and directs discovery and documentation of business requirements for new solutions.
May Supervise professional staff and/or student workers.
Other duties and responsibilities related to those described above which do not alter the basic level of responsibility of the position.

This posting includes qualifications, experience and skills but is not limited to the full specifications stated in the job description.

Minimum Qualifications:

Bachelor's degree with four (4) years of demonstrated experience with the planning, developing and operation of document imaging, electronic forms and workflow and/or records management solutions.

These qualifications may be waived for individuals with an equivalent combination of education, training and experience.

Candidates must possess proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students. They are expected to have excellent oral and written communication skills along with strong Information technology literacy skills such as Microsoft Office (Word, Excel, Outlook, Teams etc.).

Preferred Qualifications:

Hyland OnBase experience
Project Management experience

Starting Salary:

Minimum Salary; $81,784 approximate annual plus excellent State of CT medical insurance, retirement, and related fringe benefits. The salary will be based on the selected candidate’s qualifications such as education and job-related experience, and internal equity.

We offer a comprehensive benefits package to help you stay well, protect yourself and your family, and plan for a secure future. Benefits include generous leave policies; several retirement plans; and many choices for comprehensive health insurance. You also have access to many additional benefits to save for retirement, protect your family & more with supplemental benefits. Tuition reimbursement may apply if applicable.

Application Instructions:

To apply you must submit a cover letter and resume. The cover letter may be entered as text in the corresponding box, or it can be uploaded as a combined file with the resume.

Incomplete applications or those submitted after the closing date will not be considered and links to other sources to view resumes are not acceptable.

For more information or to apply via our website at www.ct.edu/hr/jobs

Selection Procedure:

Following the closing date, application materials will be evaluated by a selection committee. Candidates selected for further consideration will be limited to those applicants who are best qualified based on the minimum and preferred qualifications and who have submitted all the required documents by the closing date and time listed on the job announcement. Candidates who have been selected and approved to interview will be contacted, and finalists will be recommended for further consideration by the Hiring Manager for final selection and recommendation for employment. The selection process may also include practical exercises (i.e., teaching demonstration and/or other written, technical, manipulative, or simulation exercises) to evaluate candidates' qualifications.

Background Screening:

All employment, if offered, is contingent upon proof of citizenship or employability under the requirement of the Immigration and Control Act (IRCA) and the successful passing of a background check, including granting permission to contact current and previous employers for verification. CSCU is committed to providing a safe campus community. Background investigations include reference checks, a criminal history record check and, when appropriate, a financial (credit) report or driving history check.

Continuing Notice of Nondiscrimination

CSCC does not discriminate on the basis of race, color, religious creed, age, gender, gender identity or expression, national origin, marital status, ancestry, present or past history of mental disorder, learning disability or physical disability, veteran status, sexual orientation, genetic information or criminal record. The following persons have been designated to handle inquiries regarding the non-discrimination policies: John-Paul Chaisson-Cardenas, PhD, MSW, Vice President of Diversity, Equity, and Inclusion, ([email protected]).

CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER, M/F

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